Privacy Policy swb77
swb77 is committed to protecting the personal information of every player. This Privacy Policy explains how we collect, use, store and protect your data in line with responsible data protection practices.
Why Your Data Is Safe with swb77
We take every aspect of data protection seriously, from the point of collection through to storage and deletion.
256-bit SSL Encryption
Every connection to the swb77 platform is protected with industry-grade SSL encryption. Data transmitted between your browser and our servers cannot be read by any third party. 🔒
Secure Identity Verification
The swb77 account verification process uses strict KYC (Know Your Customer) methods to ensure that only the genuine account owner can access and manage their information.
Secured Database
Players' personal information is stored on secure servers protected by multi-layered firewalls. Access to this database is restricted to authorised personnel only.
No Sharing Without Consent
swb77 will not share, sell or disclose your personal information to any third party without your consent, except as set out in this policy or as required by law. ✅
Data Control by Players
You have the right to access, amend or request the deletion of your personal information at any time. swb77 provides 24/7 support channels to process privacy-related requests.
Regular Audits and Monitoring
Our security systems are reviewed and updated on a regular basis. swb77 conducts continuous monitoring to detect and prevent any unauthorised access to player data.
📌 Important Note: By using swb77 services, you agree to the terms set out in this Privacy Policy. Please read this document carefully before registering an account or using any of our services.
1. Definitions and Scope of Application
In this Privacy Policy, the following terms carry the meanings as stated:
- "swb77" refers to the online gambling platform accessible at https://swb77.wine and any related applications.
- "Player" or "User" refers to any individual who visits, registers or uses swb77 services.
- "Personal Information" means any data that can be used to identify an individual directly or indirectly, including name, identity card number, address, mobile phone number and financial information.
- "Processing" refers to any operation carried out on personal information, including collection, storage, use, disclosure and deletion.
This Privacy Policy applies to all swb77 users regardless of the country or region they are in, and covers all services offered through our platform including online slots, live casino, sports betting and esports betting.
2. Information We Collect
swb77 collects various types of information to ensure a safe, fair and orderly gaming experience. The types of information we collect are as follows:
2.1 Information Provided Directly
- Full name as shown on the identity card (MyKad) or passport
- Malaysian identity card number or passport number
- Date of birth to verify that the player is 21 years of age or older
- Current residential address
- Active email address
- Mobile phone number
- Bank account or e-wallet details (Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay) for deposit and withdrawal purposes
- Cryptocurrency wallet information (USDT, BTC, ETH) where applicable
2.2 Information Collected Automatically
- IP address and details of the device used
- Web browser type and version
- Device operating system
- Activity logs on the platform, including login times, games played and transactions made
- Geographic location data at country and city level only
- Cookie and session data as described in further detail in section 6
2.3 Information from Third Parties
- Identity verification from approved KYC service providers
- Fraud prevention information from anti-fraud service providers
- Information from payment service providers for transaction verification purposes
3. Purpose of Collection and Use of Information
swb77 uses the personal information collected for the following purposes only:
- Registration and account management — to create and maintain player accounts, and to verify identity in compliance with international licensing requirements
- Age verification — to ensure all players are 21 years of age or older in line with our responsible gambling obligations
- Financial transaction processing — to process deposits and withdrawals through your chosen payment method
- Customer support — to enable our 24/7 support team to assist you effectively via live chat and email
- Fraud prevention and security — to identify, investigate and prevent fraudulent activity, money laundering or platform abuse
- Legal and licensing compliance — to fulfil obligations set by regulatory bodies and relevant authorities
- Service improvement — to analyse usage patterns in order to improve platform quality and the player experience
- Service communications — to send important notices relating to your account, policy updates and promotional information (if you have agreed to receive them)
🔔 Important: swb77 does not use your personal information for purposes not stated in this section. Any significant changes to the purposes for which data is used will be communicated to players before they take effect.
4. Data Storage and Retention Period
Players' personal information is stored on secure servers located outside Malaysia but subject to strict international security standards. All data is encrypted in transit and at rest.
swb77 will retain your personal information for as long as your account remains active or for as long as it is needed to provide services to you. Once an account is formally closed, we may retain certain information for the period required to:
- Fulfil legal, regulatory and licensing obligations
- Resolve any outstanding disputes
- Prevent fraud and protect the integrity of the platform
- Enforce our agreements
Once the required retention period ends, your personal information will be securely deleted or anonymised in accordance with industry standard procedures.
5. Disclosure to Third Parties
swb77 respects the confidentiality of your personal information. We will not sell, rent or disclose your personal information to third parties for marketing purposes without your explicit consent.
However, swb77 may share personal information with the following parties in limited circumstances:
- Payment service providers — required to process your deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency
- KYC and identity verification service providers — for verification and compliance purposes
- Game technology providers — who supply game software to our platform, within a limited and necessary scope only
- Relevant legal authorities — when required by court order, regulatory body directive, or applicable statutory provision
- Internal audit and compliance teams — for quality control and international licensing compliance purposes
Every third party we work with is bound by a confidentiality agreement and is required to process data in accordance with the protection standards we set, which are equivalent to or exceed the level of protection established in this policy.
6. Cookies and Tracking Technologies
swb77 uses cookies and similar tracking technologies to improve the functionality and user experience of our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
- Essential Cookies — Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance Cookies — Help us understand how players use the platform so we can improve the playing experience.
- Preference Cookies — Store your settings such as preferred language and recent game history for ease of use.
You can manage cookie settings through your web browser settings. Disabling certain cookies may affect the functionality of some of our services. However, we do not use cookies to track your activity on other websites.
7. Data Security Measures
swb77 implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL data encryption for all communications between browser and server
- Role-based access control (RBAC) for internal staff
- Continuous monitoring and auditing of security systems
- Regular penetration testing by independent security experts
- Strict data backup procedures to prevent data loss
- Information security awareness training for all staff
- A clear and documented security incident response plan
Although we take all reasonable steps to protect your data, no system is completely secure. Should a data breach occur that affects your rights and freedoms, we will notify you in accordance with the established notification procedures.
🛡 Protect Your Account: You are also responsible for keeping your swb77 account password confidential. Do not share your password with anyone and make sure you log out after you finish playing, especially when using a shared device.
8. Your Rights Regarding Personal Data
As a swb77 player, you have the following rights regarding your personal information:
- Right of Access — You have the right to request a copy of the personal information we hold about you at any time.
- Right of Rectification — You have the right to request correction of inaccurate or incomplete information within a reasonable time.
- Right of Erasure — In certain circumstances, you have the right to request the deletion of your personal information, subject to our continuing legal obligations.
- Right to Object — You have the right to object to the processing of your information for certain purposes such as direct marketing.
- Right to Data Portability — You have the right to receive your personal information in a structured, machine-readable format where technically feasible.
- Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting prior processing.
To exercise any of the above rights, please contact our 24/7 customer support team via live chat or email. We will process your request within a reasonable time and inform you of the action taken.
9. Cross-Border Data Transfers
swb77 operates under international licensing and player data may be stored or processed on servers located outside Malaysia. However, we ensure that any such data transfer is protected by appropriate safeguards, including:
- Data processing agreements that comply with international data protection standards
- Use of standard contractual clauses to protect data during transfer
- Ongoing assessment of recipient countries to ensure an adequate level of protection
By using swb77 services, you agree to the transfer of your personal information to countries outside Malaysia that may have different data protection laws, subject to the protective measures stated above.
10. Changes to This Privacy Policy
swb77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to players via:
- A notice displayed prominently on the swb77 website homepage
- Notification sent to your registered email address
- An in-account notification upon your next login
The "Updated" date at the top of this policy reflects when the last amendment was made. Your continued use of swb77 services after any changes take effect signifies your acceptance of the amended version of the policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
11. How to Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact our team:
- 24/7 Live Chat — The fastest way to get immediate assistance, available every day at all times directly through the swb77 platform
- Email — [email protected] for more detailed written enquiries
The swb77 support team operates in Malay and English, and will endeavour to respond to every privacy-related enquiry thoroughly and professionally.
ℹ Additional Information: This Privacy Policy should be read together with swb77's Terms & Conditions and Responsible Gambling Policy for a complete picture of the rights and responsibilities of all parties.
Join swb77 with Confidence
Your privacy is our priority. The swb77 platform is designed to ensure every player can enjoy a safe, fair, and responsible gambling experience backed by strong data protection.
Data Protected
256-bit SSL Encryption
24/7 Support
Live chat and email
Player Control
Manage your own data